Emergency Addresses
The emergency address feature in Enswitch allows you to set an address per telephone line to be supplied to an emergency provider. The information needs to be uploaded in advance and Enswitch does not have any knowledge of or do anything special for a actual call to an emergency number. Please note that since external calls are made using the external caller IDs it may not be possible to tell which individual telephone line has made the call.
There are two ways of entering E911 information.
The first is to redirect users to an E911 service provider. We have previously done this with Dash911:
If you set "Enable emergency address" to yes and install a script /usr/local/sbin/enswitch_emergency_url, then when a user goes to their telephone line and clicks on the "Emergency address" link at the bottom it will redirect them to the Dash911 website to enter their details. The script will need edited to set the company ID and key, and make the script executable.
Alternatively, if you set "Enable emergency address" to yes and the enswitch_emergency_url script does not exist then the user can enter their details in Enswitch, and you will need to create your own custom method to extract the data from the "phones" table and upload it to your E911 provider.
